Interpersonal Communication
In this unit students learn to understand and apply the skills of effective communication in a wide variety of contexts and situations. The curriculum covers self-awareness, personal and interpersonal power, attitudes, values and perceptions in communication, verbal and non-verbal strategies, the integration of emotional and intellectual intelligence, dealing with difference and the skill of working together. This unit provides a solid foundation for counselling, together with indispensable skills for dynamic interpersonal relationships.
Learning Outcomes
- Demonstrate an understanding of interpersonal communication as part of effective communication processes
- Identify the significance of attitudes, values and perceptions in interpersonal communication
- Demonstrate a range of effective interpersonal communication skills
- Use assertiveness skills, active listening , empathy, and feedback
- Understand the concept of self-awareness and emotional intelligence in communication
- Use interpersonal communication in different settings
- Demonstrate effective use of verbal, written, and non-verbal communication skills
- Understand the academic skilling guidelines for writing assessments
Content Areas
- Understanding Interpersonal Communication
- Self-Awareness
- Active Listening and Empathy
- Written Communication
- Specialist Communication
- Influence in Communication
- Feedback Strategies
- Attitudes, Values and Perceptions
- Verbal and Non-Verbal Messages
- Communication in Relationships
- Presentation Skills
- Summary of Interpersonal Communication
Unit Duration and Workload
This unit involves a total of 36 hours of face to face delivery of self directed study including educator contact in flexible delivery modes, generating a further 54 hours of self-study per unit including research and related study activities, including assessment. This translates to 7.5 hours per week for the unit.