Diploma of Community Services (Case Management) (CHC52008)
If you are working or want to work in a community services organisation, key case management skills will help you support each client as their key coordinating point of contact. Studying case management allows you to coordinate a range of services and service providers to achieve the best possible outcome for your clients.
The Diploma of Community Services (Case Management) at ACAP is a practical program that can help you find a new career in community organisations and government support services. And if you decide to take your case management study further, you'll have advanced standing (equivalent to 8 modules) when you apply for entry to ACAP's Bachelor of Applied Social Science.
This practical program is available to study by flexible delivery or on-campus in the CBD in Sydney and Brisbane. It will give you the skills to effectively work in case management in the community services sector, including:
- Communication
- Service co-ordination
- Networking
- Risk management, and
- Occupational health and safety issues
- FEE-Help available
Case management is focused on client needs and involves screening. As an advocate for your client, you can apply your skills to diverse settings such as the aged, youth, families, the long-term unemployed or those in residential institutions of various types.
At ACAP, you can study wherever you like, in your own time, as long as you have regular access to the internet. You’ll also need to attend three days of on-campus Case Management Workshops. These cover case management, communication skills and relationships, and intensive client work.
Fast facts
| Course length | 1 year and 1 term full-time or part-time equivalent. |
| Entry requirement | HSC or equivalent OR Certificate IV qualification (or at least one unit of competency at AQF level 4) OR undertake the VET Entry Assessment |
| Study Mode | On-campus Sydney and Brisbane or by flexible delivery which combines online study with compulsory on-campus weekend workshops. |
| Modules | 12 modules |
| Funding | VET FEE-HELP available |
See more details in the Course Guide.
- 5 reasons to study the Diploma of Community Services (Case Management)
- 1Essential skills for community services. A nationally recognised program that’s specifically designed for the case management industry.
- 2Flexible online study options. Study wherever and whenever it suits you – all you need is access to the internet and the flexibility to attend three on-campus workshops during the course of your studies.
- 3Start when it suits you. Choose from three start dates each year (February, June and September).
- 4Learn from practicing experts. Your educators are specialists in their fields, and will give you all the support and hands-on experience you need to reach your goals.
- 5Get a head start on further study. You can start with the Diploma and move into the Bachelor of Applied Science at ACAP, with advanced standing of eight modules reducing the time it takes to complete the Bachelors from 3 years full-time to two years full-time.
