Refund Policy

The ACAP Refund Policy for New Students, Re-Enrolling Students and International Students, is listed below.

Domestic students

 NEW STUDENTS

Students who withdraw or vary their enrolment at any time before the relevant Census Date may request a refund of any fees held in credit  by completing the relevant form.

Students who withdraw from their studies after the relevant Census Date will be liable for their tuition fees, unless special circumstances apply. Further details are available in the Student Handbook.

Students who apply for FEE-HELP or VET FEE-HELP and withdraw from their study at ACAP on or before the relevant Census Date, must complete and submit a Cancellation of Request for FEE-HELP Assistance Form.

 RE-ENROLLING STUDENTS

Re-enrolling students who withdraw or vary their enrolment before the relevant Census Date may request a refund of any fees held in credit by completing the appropriate form.

Please note: A Late Fee of $250 for Higher Education Courses and $50 for VET courses is applicable for withdrawals or variations made after the Re-enrolment date and before the Census date.

Re-enrolling students, who have applied for FEE-HELP or VET FEE-HELP and withdraw from their study at ACAP on or before the relevant Census Date, must complete and submit a Cancellation of Request for FEE-HELP Assistance Form .

Re-enrolling students who withdraw from their studies after the relevant Census Date will be liable for their tuition fees, unless special circumstances apply. Further details are available in the Student Handbook (PDF).

Follow the link for more information on ACAP Census Dates.

international Students

 NEW AND RE-ENROLLING

International students who withdraw or defer from their study will be eligible for a refund of their fees less any cancellation fees applicable from the list below.

A Late Fee of $250 for Higher Education Courses and $50 for VET courses is applicable for variations made after the Re-enrolment date and before the Census date.

 PACKAGED PROGRAMS

International students who satisfactorily complete the pre-requisite course of a packaged program and have received a Confirmation of Enrolment, but choose not to enrol in the principle ACAP course will not receive a refund.

International students who fail to satisfactorily fulfil requirements and/or conditions for admission to the offered course at ACAP (including failure to complete the pre-requisite course in a packaged program) and fail to gain admission to another ACAP course, will receive a refund of 80% of the partial payment upon written application.

Tuition Assurance

In case of provider defaults overseas students are covered by OSTAS (Overseas Student Tuition Assurance Scheme) as part of the ESOS (Education Service for Overseas Students) Assurance Fund  established under section 45 of the ESOS Act 2000 to protect the interests of current and intending overseas students of registered providers. It does this by ensuring students are given a suitable alternative course, or have their course money refunded, if the provider cannot provide the course for which the student has paid. Price Water House Coopers is the current Fund Manager. For further information on the role of the Fund Manager and contributions payable to the Fund, go to http://esosassurancefund.com.au/ .

For local students the college is a member of ASTAS (Australian Student Tuition Assurance Scheme.

The Scheme ensures that domestic students displaced from any course conducted by an ACPET member participating in ASTAS, due to the member's inability to continue the course, will be efficiently relocated with minimal disruption to studies in a comparable course with another ACPET member participating in ASTAS or other approved provider.

The Scheme covers a student if s/he is a citizen or permanent resident of Australia and enrolled as a full or part-time student in approved programs leading to an accredited award and has paid tuition fees in advance for a period of ten weeks or more and is not a student as defined in the ESOS Act 2000.

Refer to our Statement of Tuition Assurance and Statement of VET Tuition Assurance for more information.

Non-Commencement of Courses

In the event that a scheduled course does not start on an agreed date and no alternative arrangements are able to be made for the student's enrolment in that term, a credit equivalent to the payment received for that course will be given. This credit can be used at a later date or students may request a refund in writing.

Refund/Withdrawal Forms

To apply for a refund please use the Deferral/Withdrawal Form (PDF).