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Change Management/Agent

Module Synopsis

This module explores theories of change management and the role of the change agent. Theories of change management will be considered in historical and contemporary contexts. The role of the change agent is explored within organisational, community and personal contexts. The module explores notions of power and resistance; planning, measuring and evaluating change; and human and economic sustainability in a changing world.

Learning outcomes
  • Understand change in ontological, social, cultural and economic contexts
  • Locate change and change management in historical and contemporary contexts and in a range of settings
  • Define attributes of the change agent
  • Demonstrate understanding of change drivers
  • Demonstrate understandings of organization values and symbols, power and resistance to change
  • Demonstrate understanding of cultural diversity within change management
  • Demonstrate ability to research change management and change agency
  • Critique examples of change management in organizations including public and private sectors
  • Explore complex social, legal and ethical issues associated with change management and change agency
  • Demonstrate understanding of personal capacity to prepare for, participate in, reflect on and evaluate change
  • Understand loss/grief and opportunity throughout the change process

Content areas
  • Historical and contemporary understandings of change, change management and change agency
  • Understanding change in organizations with reference to theoretical models
  • Strategy and change with emphasis on culture and diversity
  • Leadership and followership in the change process
  • Power and resistance to change; leadership in change and ambiguity
  • Measuring and evaluating change management
  • Dilemmas of the change agent; the accidental change agent and whistleblowers
  • Globalisation and change; change management and agency in the media
  • Surviving change: the individual as change agent
  • The future of change management and change agents

Textbook and Readings
There is no set text for this module. Your readings are an integral part of your study.

Module Duration and Workload:
This module involves a total of 36 hours of face to face delivery or self-directed study including educator contact in flexible delivery modes, generating a further 120 hours of self-study per module including research and related study activities, including assessment. This translates as 13 hours per week for the module.

Study method:
On Campus, Distance Education and Online Education
The studies, combined with my previous work experience, have led me into a more satisfying role in an industry I know well. My studies have given me the confidence to manage a role where top notch "soft skills" are essential.
Pip Pearson
Graduate Diploma of Counselling