Crisis Intervention

This module provides the student with the knowledge and skills for the effective intervention and management of crisis.

Students learn to identify types of crisis and to apply appropriate intervention strategies and techniques for counselling people in crisis. The theory and practice of crisis intervention is experientially presented and students learn how to assess, counsel and refer clients.

Learning outcomes

  • Identify people in crisis
  • Identify the counselling role in dealing with crises
  • Identify intervention strategies and techniques for dealing with crises
  • Identify intervention techniques for dealing with crises in the workplace
  • Demonstrate the key skills for effective crisis intervention and management

Content areas

  • Contexts for crisis
  • Theory/models on crisis
  • Assessment
  • Approaches
  • Issues and techniques: violent clients
  • Issues and techniques: suicide
  • Victims of crime and marital breakdown
  • Issues and techniques: life threatening illness
  • Issues and techniques: loss
  • Skills development

This module is available on campus, by distance education or online.

The studies, combined with my previous work experience, have led me into a more satisfying role in an industry I know well. My studies have given me the confidence to manage a role where top notch "soft skills" are essential.
Pip Pearson
Graduate Diploma of Counselling