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Managing and Developing Teams

This module provides students with a dynamic and interactive exploration into the management and development of teams in the workplace.  Students develop competencies in skills and knowledge to work effectively with people in all phases of team development. It provides competency-base training and theoretical perspectives to develop skills in management and developing teams, with the emphasis on work teams.

National Units of Competency offered within this Module:
  • BSBCMN404A Develop teams and individuals
  • BSBFLM404A Lead work teams
  • SBFLM504A Facilitate work teams

Learning Outcomes:
  • Plan and present strategies, and engage in activities to improve teams and their performance
  • Analyse needs, and plan for self and individual development related to the job role within a work team

Content Areas:
  • Understanding teams in the workplace
  • Identifying effective teams
  • Forming new teams
  • Developing team plans
  • Leading teams
  • Assigning team responsibilities and roles
  • Managing team conflict and communications
  • Identifying unhealthy
  • Building cohesion and trust
  • Solving problems and making decisions
  • Evaluating teams
The studies, combined with my previous work experience, have led me into a more satisfying role in an industry I know well. My studies have given me the confidence to manage a role where top notch "soft skills" are essential.
Pip Pearson
Graduate Diploma of Counselling