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Strategic Analysis and Design

Module Synopsis

This module provides students with methods and tools that can be used to critically analyse the factors that influence organisational performance. Students learn how to conduct a strategic analysis and apply the results to the design of organisations, systems and processes in order to enhance organisational performance. The course addresses 3 critical questions, namely: Are we doing things right? Are we doing the right things? Are we asking the right questions?

Learning outcomes
  • Understand key analytic frameworks for critically evaluating organisational performance
  • Identify which design frameworks might be usefully employed in a given situation
  • Conduct a strategic analysis
  • Design structures, systems and processes
  • Explain the results of analysis and predict future outcomes
  • Summarise the benefits and short-comings of strategic choices

Content areas
  • Strategic Thinking
  • Strategic Analysis
  • Elements of Organisational Performance
  • High Performance Organisations
  • Organisational Architectures
  • Complexity and Simplicity
  • Workflow Analysis
  • Designing Processes for People
  • Customer Relationship Management
  • Knowledge Management
  • Business Intelligence and Six Sigma
  • Business Intelligence and Six Sigma

Textbook and Readings
There is no set text for this module. Your readings are an integral part of your study.

Module Duration and Workload:
This module involves a total of 36 hours of face to face delivery or self-directed study including educator contact in flexible delivery modes, generating a further 120 hours of self-study per module including research and related study activities, including assessment. This translates as 13 hours per week for the module.

Study method:
On Campus, Distance Education and Online Education
The studies, combined with my previous work experience, have led me into a more satisfying role in an industry I know well. My studies have given me the confidence to manage a role where top notch "soft skills" are essential.
Pip Pearson
Graduate Diploma of Counselling