Monitor Case Management

VET Diploma Level Module

This module is designed to provide you with the knowledge and skills required to facilitate all aspects of case planning. Skills and knowledge developed in this module are intended to be applied in a range of community service contexts.

Learning Elements

The unit of competency CHCCM503C Develop, facilitate and monitor all aspects of case management contains four elements or learning outcomes. You will learn to:

  • conduct case management meetings
  • develop an appropriate approach to case management
  • develop an appropriate case management plan
  • manage case work activities and processes

Content Areas

  • An Introduction to Case Management
  • Action Planning
  • Case Management Boundaries and Processes
  • The Case Management Meeting
  • Approaches to Case Management
  • Developing Case Management Plans
  • Case Management in the Broader Social Context
  • Organisational Responsibilities
  • Case Management Group Work
  • Complex and High-Risk Cases and their Management
  • Monitoring the Effectiveness of Case Management Strategies
  • Case Closure Protocols

Module Duration and Workload

This module involves a total of 96 hours per term of study including course work component, teacher contact, research, and related study activities, translating to approximately 8 hours of study per week. Students will need to allocate additional time for the completion of assessment activities related to the module.