Diploma Level Modules

The ACAP Diploma Level Units provide you with a summary of the following:

• Learning outcomes
• Content Areas
• Module duration and Workload
• Study Methods

Diploma of Community Services (Case Management)

• Addressing Client Needs
• Addressing Statutory and Organisational Information Needs
• Analyse and Confirm Client Information
• Communication Skills and Relationships
• Facilitating Case Management
• Facilitating Links with Services
• Legal and Ethical Requirements
• OHS Processes and the Workplace
• Reflect and Improve on Professional Practice
• Support Client Self Management
• Work Intensively with Clients
• Working in Cultural Diversity

Diploma of Counselling

• Counselling Interview Skills
• Counselling Theories
• Cultural Diversity and Workplace Legislation
• Facilitate the Counselling Process
• Improve Counselling Skills
• Monitor Case Management
• Recognise and Respond to Domestic and Family Violence
• Responsible Ethical Counselling
• Support Clients
• Support Clients with Problem Gambling Issues

Diploma of Human Resources Management

• Manage Human Resource Services
• Manage Industrial Relations
• Manage Organisational Change
• Manage Recruitment, Selection and Induction
• Manage Remuneration and Benefits
• Manage Workforce Planning
• Managing Learning and Development
• Performance Management