Study Case Management with ACAP

Case Management Courses

Whether you’re currently working in the community services sector in a case management role or you want to move into the area of case management, ACAP’s CHC52015 Diploma of Community Services (Case Management)* will help you provide the best outcomes for your clients.

The study of case management enables students to learn an approach to service delivery that focuses on identifying the needs of the client, designing and implementing strategies aimed at meeting those needs. This is underpinned by comprehensive assessment, client-centred action plans and individualised service delivery with the case manager as the client’s single point of contact. The goal is to empower the client and ensure that they are involved in all aspects of the planning and service arrangement.

Our nationally recognised qualification is designed to equip you with the skills required to work in case management roles in the community services sector, and our dynamic approach to education will keep you focused with small class sizes, group work, role plays and student placements.To find out more, check out our ACAP course guide

A Career in Case Management

Career opportunities include a case manager in aged care, government and non-government agencies, such as:

  • community health services, disability and mental health support, correctional services, youth work, employment services.
  • Case manager
  • Support Worker
  • Youth Worker
  • Family Support Worker
  • Community Worker
  • Case Worker
  • Personal Carer
  • Care and Protection Worker
  • Care Coordinator
  • Employment Consultant 

To find out more about studying case management with ACAP, contact us on 1800 061 199 or email

Case Management Courses

ACAP currently offers:

Flexible Study Options

ACAP’s practical and interactive approach to learning will help you get the most from your studies. You can study on-campus, online, or a combination of both, either part-time or full-time.

Our 3 trimesters give you three opportunities to begin your study in February, June or September. 

Why choose ACAP?

Established over 30 years ago, the Australian College of Applied Psychology (ACAP) is a leader in applied psychology education. ACAP offers specialist courses in counselling, psychology, coaching and case management and has over 5,000 students studying on-campus or by online delivery.

We are a registered higher education provider (HEP) and a nationally registered training organisation (RTO). Our Psychology degrees have conditional accreditation by the Australian Psychology Accreditation Council (APAC) and our higher education counselling degrees are accredited by the Psychotherapy and Counselling Federation of Australia (PACFA). Find out more.