BUSM2921 Managing and Developing Teams

Bachelor Course Unit

BUSM2921 Managing and Developing Teams

Level: 3rd year

Credit points: 3

Prerequisites: none

Unit description

This unit provides the knowledge, understanding, skills and other attributes associated with effectively managing and developing teams with the emphasis on teams in the workplace.

Learning outcomes

On completion of this unit students should be able to: 

  • plan and present strategies and engage in activities to improve teams and their performance
  • analyse needs, and plan for self and individual development, related to the job role within a work team

Unit content

  • Understanding Teams in the Workplace
  • Identifying Effective Teams
  • Forming New Teams
  • Developing Team Plans
  • Leading Teams
  • Assigning Team Responsibilities and Roles
  • Managing Team Conflict and Communications
  • Identifying Unhealthy Team Patterns
  • Building Cohesion and Trust
  • Improving Team Performance
  • Solving Problems and Making Decisions
  • Evaluating Teams

Unit workload

The workload for this unit is 9.75 hours per week.

Assignment summary

Regular Term



Word count


Case Study




Reflective Essay




Summer School (2014)



Word count


Case Study/ Short Answer Questions




Reflective Essay




Graduate attributes

The following graduate attributes will be developed in this unit:

  • Knowledge of the framework of counselling theory, and a foundational understanding of the major theories of counselling
  • Understanding of the appropriate application of counselling skills in a range of contexts and circumstances
  • Understanding what constitutes ethical practice in counselling interactions
  • The ability to effectively and appropriately apply the micro and macro skills of counselling
  • The ability to recognise major transition points in human development and major forms of mental illness and know when and how to appropriately refer clients

Recommended text

Hayes, N. (2002). Managing teams: A strategy for success. London, England: Thomson Learning.

Relevant journals

European Journal of Work and Organizational Psychology
Group and Organization Management
HR Monthly European Mentoring and Coaching Council Journal
International Coaching Psychology Review
International Journal for Coaching in Organizations
International Journal of Conflict Management
International Journal of Evidence Based Coaching and Mentoring
International Journal for Mentoring and Coaching
International Journal of Psychology
International Studies of Management and Organizations
Journal of Leadership and Organizational Studies
Journal of Occupational and Organizational Psychology
Journal of Social Psychology
Management Today
Personnel Psychology
Psychology Today
Social Behavior and Personality

Academic misconduct

Ethical conduct and academic integrity and honesty are fundamental to the mission of ACAP. Academic misconduct will not be tolerated by the college. Please refer tohttp://currentstudents.acap.edu.au/assets/Managing-My-Course/A-Z-Policies/Academic-Misconduct-Policy.pdf for full details of the Academic Misconduct Policy.


This unit outline may be updated and amended from time to time. To ensure you have the correct outline please check it again at the beginning of the semester.