COUN5921 Crisis Intervention

Graduate Diploma Level Unit

COUN5921 Crisis Intervention

Level: Higher

Credit points: 3

Prerequisites: Counselling Skills 2

Unit description

This unit provides the general knowledge and skills to help students identify and assist individuals who are in crisis. This unit specifically focuses on ways to develop effective crisis intervention skills. These skills may be utilised by professionals, paraprofessionals and counsellors who encounter crisis situations.

Learning outcomes

On completion of this unit students should be able to:

  • identify people who are in crisis
  • describe the application of crisis management
  • counsel those who are dealing with a crisis
  • apply crisis intervention techniques
  • demonstrate key skills for effective crisis intervention

Unit content

  • Key Definitions and General Concepts
  • Theoretical Explanations
  • Values, Beliefs and Personal Experiences
  • Assessment Frameworks
  • Support and Problem-Solving
  • Intervention: Planning and Contracting
  • Referrals and Resources
  • Aggression and Violence
  • Breakdown of Relationships
  • Suicidology
  • Life-Threatening Illness and Loss
  • Self-Care Issues

Unit workload

The workload for this unit is 9.75 hours per week.

Assignment summary



Word count


Case Study




Practice Session

Reflective Essay







Graduate attributes

The following graduate attributes will be developed in this unit:

  • Creative self-expression
  • Reasoned criticism
  • Multiple research methodologies
  • Complex data acquisition techniques and analysis
  • Written expression and reasoned argument from empirical data
  • Evaluating possible outcomes of alternative courses of action

Recommended text

James, R. K., & Gilliland, B. E. (2013). Crisis intervention strategies. (7th ed.) Belmont, CA: Brooks/Cole Cengage Learning.

Relevant journals

American Journal of Psychotherapy
Australian Psychologist
Australian and New Zealand Journal of Family Therapy
Child Welfare
Health and Social Work
Journal of Clinical Psychology
Journal of Community Psychology
Journal of Community Psychology
Journal of Counselling and Development
Journal of Family Violence
Journal of Mental Health
Journal of Psychology
Journal of Traumatic Stress
Motivation and Emotion
Psychotherapy in Australia
Psychiatric Quarterly
Social Work

Academic misconduct

Ethical conduct and academic integrity and honesty are fundamental to the mission of ACAP. Academic misconduct will not be tolerated by the college. Please refer to for full details of the Academic Misconduct Policy.


This unit outline may be updated and amended from time to time. To ensure you have the correct outline please check it again at the beginning of the semester.