CHC0105P Case Management Practice 1


VET Diploma Level Subject

These units describe the skills and knowledge required to undertake case management meetings to plan, monitor and review service provision.

These units also describe the skills and knowledge required to assess the diverse and multi-faceted needs of people, in particular those with a disability, CALD (Culturally and Linguistically Diverse), ATSI (Aboriginal and Torres Strait Islander) and LGBTQI (Lesbian, Gay, Bisexual, Transgender, Queer, Intersex) clients and determine both internal and external services required to meet those needs.

Workers at this level work autonomously and are responsible for own outputs within organisation guidelines.

Learning Elements

The unit of competency CHCCSM005 ‘Develop, facilitate and review all aspects of case management’ contains four elements or learning outcomes. You will learn to:

  • Determine appropriate response to case management in accordance with organisation and legislative requirements
  • Conduct case management meetings
  • Develop an appropriate case management plan
  • Monitor and review case work activities and processes

The unit of competency CHCCCS004 ‘Assess co-existing needs’ contains five elements or learning outcomes. You will learn to:

  • Prepare for assessment
  • Analyse the person’s needs using a collaborative approach
  • Determine appropriate services
  • Complete reporting
  • Evaluate assessment and referral processes

Content Areas

  • Understanding the history and special needs of diverse client populations
  • An introduction to case management in welfare services
  • Conduct initial intake and assessment with clients
  • Conduct regular case management meetings with clients
  • Risks and responsibilities relating to duty of care
  • Developing case management plans
  • Allocating resources and services and assessment of.  Maslow theory
  • Monitoring & evaluation of a case plan
  • Referrals within the welfare sector and interagency support
  • Case Coordination and working with groups
  • Case Closure process
  • Summary of lifelong learning and self-care

Subject Duration and Workload

This subject involves a total of 120 hours per term of study including course work component, teacher contact, research and related study activities, translating to approximately 10 hours of study per week. Students will need to allocate additional time for the completion of assessment activities related to the subject.