Improving Professional Practice

VET Diploma Level Module

The Improving Professional Practice module covers three units of competency – CHCORG428A Reflect on and improve own professional practice, CHCCS400C Work within a relevant legal and ethical framework and HLTWHS300A Contribute to WHS processes.

This module is designed to give students detailed information about the knowledge and skills required to evaluate their own work, continue their professional self-development, and to benefit from and provide effective supervision within an ethical code of practice. It also examines the role of ethics and legal obligations in the human services field and considers how these factors impact service delivery and professional conduct.  Students will be encouraged to examine their own values and ethical base and to assess how to make ethical decisions in their professional practice. Students will also be asked to consider how they will contribute to WHS processes in the work context.

This module will be a very practical one, with considerable opportunity for students to reflect on their own professional practice, legal and ethical obligations, and WHS requirements. This will include consideration of the way in which these are impacted by their personal attributes and characteristics (such as their strengths, skills, values, beliefs, awareness and experiences).

Students will be challenged to critically examine their professional knowledge, interactions, expectations and processes, and to assess the way in which their behaviour, attitudes and manner influence their professional practice.

Students will learn about legislation and law relevant to practice in the human services, including how to follow policies and procedures and work ethically to ensure that clients’ rights and interests are protected.

Skills and knowledge developed in this module are intended to be applied in a variety of workplace contexts. By the end of this module  you will be equipped with the essential skills to contribute to workplace health and safety processes in relation to your own work and that of others.


Learning Elements

The three units of competency cover twelve elements or learning outcomes.

  • Reflect on own practice
  • Ensure continuing self-support and supervision
  • Operate within an agreed code of ethics or practice
  • Demonstrate an understanding of legislation and common law relevant to work role
  • Follow identified policies and practices
  • Work ethically
  • Recognise and respond when client rights and interests are not being protected
  • Plan and conduct work safely
  • Support others in working safely
  • Contribute to WHS participative processes
  • Contribute to hazard identification, WHS risk assessment and risk control activities
  • Participate in the control of emergency situations

Content Areas

  • Why reflect on professional practice?
  • How We Learn
  • Self-evaluation
  • Reviewing professional performance
  • Duty of Care
  • Confidentiality
  • Work ethically
  • Ethical Decision-Making
  • Advocacy
  • Abiding by organisational policies, procedures and protocols
  • Contribute to WHS processes
  • Emergency situations

Module Duration and Workload

This module involves a total of 96 hours per term of study which translates to 8 hours per week for the module. The module has a course work component, teacher contact, research, related study activities, and completion of assessment tasks.