Services and support

Learning Support

ACAP offer academic skills, information literacy, research skills and study skills support through a range of activities and resources such as on-campus workshops and online webinars, online resources and information via the Learning Support website, individual learning support appointments, PASS (Peer Assisted Study Sessions) led by academically high achieving students, online assignment feedback services that provide personalised assignment feedback within 48 hours, as well as a blend of specific activities for those transitioning into the College or through their course.

Further information can be found at ACAP's student learning support website.

Bates Smart Navitas Vertical Campas 180417 206488














The ACAP library provides services and resources to support and enhance learning on campus and by online delivery. In addition to book collections at each campus, library eResources include thousands of ebooks, journal databases and over 300 hours of counselling and therapy video. Library facilities also include quiet study areas, PCs, printing and photocopying, and wi-fi. A postal lending service is available for students studying all units or modules by online delivery. For further information, click here

IT Support and the Online Student Portal

The online student portal can be found at, and provides students with access to their online class spaces, online enrolment, student webmail, as well as their academic grades and personal information.

For user guides, IT policies and the technical support, click here.


Orientation session is a great way to meet academic and support staff and get to know other new students. It will also cover what to expect and what you need to know about your learning journey at ACAP, information on student services and a tour of the campus. Further details can be found here.

Student Administration

Each Campus also has a dedicated Student Administration team to assist students. Click here for more information.


ACAP’s Counselling Support Service is professional, confidential and free for all ACAP students. Counselling sessions are available on a short-term basis to assist students with a range of issues. For more information, click here or email


AccessAbility provides the services that ACAP students with a disability need to have an equal opportunity to successfully complete their studies. Some of the provisions AccessAbility provides include:

  • note takers and coaches
  • exam support and flexibility with assignment deadlines
  • physical supports around campus
  • one-on-one advocacy and case management support.

Click here to find out more.

Helpful Links

Current Student Services – includes further information on learning support, student administration, counselling and disability services.

Information for commencing students – includes information on orientation, workload, key contacts and other essential links.

Student Learning Support – mini site with study tips, workshops and webinars (for example, academic skills), and written resources for study, assignment writing and referencing.