Manuel Serrano Santos

Assistant Dean for Brisbane and Online Campuses

Qualifications

PhD
MEd Leadership
PG ClinDip
GC Acad Pract
BPharm
SFHEA
AFHEA (Indigenous perspectives)

Overview

Born in norther Spain, Manuel moved to the UK after completing his Bachelor of Pharmacy in 2002. Years of practice as pharmacist in community, hospital, prisons and social services grounded a client-focused approach that he was able to consolidate in his PhD and in his career as educator. Since 2014 and already in Australia, Manuel had the opportunity to redesign the Pharmacy course in Queensland University of Technology as program coordinator before becoming part of the Interdisciplinary Education Team of the Faculty of Health. Over the years, research education and his teaching practice were focused on student success, progression, effective feedback and professional development of academics, which was recognised in 2016 with the Senior Fellowship of the Higher Education Academy (SFHEA) and in 2020 with the Associate Fellowship in Indigenous perspectives (AFHEA Indigenous). Manuel is very passionate about education leadership as a path to secure student success within an environment of academic excellence as supported by his recent Master in Education and Leadership. Cooking is the other passion that Manuel utilises as a way of sharing his culture with people around him.

Research

2021

  • Tee, Lisa, Serrano Santos, Manuel, Seaman, Kristen, Sim, Tin Fei, Bedford, Simon, & Tee, Lai Heng (2021) Making Curriculum Visible Through a Multi-Dimensional, Interactive Curriculum Map, MyCourseMap (Représenter un programme d’études au moyen d’une carte de curriculum interactive multidimensionnelle, MyCourseMap). International Journal of Technologies in Higher Education, 18(3), pp.
  • Forough, Aida Sefidani, Lau, Esther, Steadman, Kathryn, Kyle, Greg, Cichero, Julie, Serrano Santos, Manuel, et al. (2021) Factors that affect health‐care workers’ practices of medication administration to aged care residents with swallowing difficulties : An Australia-wide survey study. Australasian Journal on Ageing, 40(1), e79-e86.

2020

  • Tee, Lisa, Serrano Santos, Manuel, & Seaman, Kristen (2020) Is COVID-19 an opportunity for students to understand graduate attributes? Campus Review, 30 November 2020. [Article]
    Sefidani Forough, Aida, Lau, Esther T.L., Steadman, Kathryn J., Kyle, Greg J., Cichero, Julie A.Y., Serrano Santos, Jose Manuel, et al. (2020) Factors affecting Australian aged care facility workers in administering oral medication to residents with swallowing difficulties. Research in Nursing and Health, 43(4), pp. 419-430.
  • Sefidaniforough, Ayda, Lau, Esther, Steadman, Kathryn, Kyle, Greg, Cichero, Julie, Serrano Santos, Manuel, et al. (2020) Appropriateness of oral dosage form modification for aged care residents: A video recorded observational study. International Journal of Clinical Pharmacy, 42(3), pp. 938-947.
  • Antwertinger, Yasmin J., Larkin, Ingrid, Lau, Esther T.L., O’Connor, Erin L., & Serrano Santos, Jose Manuel (2020) Transitions to successful careers : Pharmacy, psychology and business students reflecting on practicum feedback. In Billett, S., Orrell, J., Jackson, D., & Valencia-Forrester, F. (Eds.) Enriching Higher Education Students’ Learning through Post-work Placement Interventions. Springer, Cham, pp. 47-67.

2019

  • Gardiner, Kyle M., McCourt, Libby, Porter, Kaitlyn, & Serrano Santos, Manuel (2019) Kahoot! Identifying where students need support within a large multidisciplinary clinical therapeutics unit. In Australasian Pharmaceutical Science Association (APSA) 2018, 2018-12-02 – 2018-12-05.
  • Serrano Santos, Jose Manuel, Williams, Suzanne, Kavanagh, David, Watson, Steven, Lowe, Jade, & Hudson, Adrienne (2019) Supporting nurses in the administration of medicines in paediatric wards: A descriptive study. Research in Social and Administrative Pharmacy, 15(5), e15.

2018

  • Sefidaniforough, Ayda, Wong, Simon, Lau, Esther, Serrano Santos, Manuel, Kyle, Gregory, Steadman, Kathryn, et al. (2018) Nurse experiences of medication administration to people with swallowing difficulties living in aged care facilities: a systematic review of qualitative evidence. JBI Database of Systematic Reviews and Implementation Reports, 16(1), pp. 71-86.
  • Sefidaniforough, Ayda, Lau, Esther, Steadman, Kathryn, Cichero, Julie, Kyle, Gregory, Serrano Santos, Manuel, et al. (2018) A spoonful of sugar helps the medicine go down? A review of strategies for making pills easier to swallow. Patient Preference and Adherence, 12, pp. 1337-1346.

2017

  • Serrano Santos, Jose Manuel, Williams, Suzanne, Kavanagh, David, Watson, Steven, & Hudson, Adrienne (2017) Optimising medication administration to children in hospital (Piloting a novel observational technique for the administration of medicines to children in paediatric wards). In APSA-ASCEPT Joint Scientific Meeting, 2017-12-05 – 2017-12-08. (Unpublished)
  • Thompson, Wendy, Nissen, Lisa, Lau, Esther, & Serrano Santos, Jose Manuel (2017) Late career pharmacists: The problem of motivation and engagement. In SHPA Future Summit 2017, 2017-07-31 – 2017-08-01. (Unpublished)
  • Barajas Alonso, Elia, Lau, Esther T.L., Nissen, Lisa, Mukherjee, Michelle, & Serrano Santos, Jose Manuel (2017) Teaching approaches in pharmacy courses: An observational study. In Australasian Pharmaceutical Sciences Association (APSA) Annual Conference 2016, 2016-12-02 – 2016-12-05.
  • Nash, Rose, Thompson, Wendy, Stupans, Ieva, Lau, Esther, Serrano Santos, Manuel, Brown, Natalie, et al. (2017) CPD aligned to competency standards to support quality practice. Pharmacy, 5(1), Article number: 12 1-24.
  • Serrano Santos, Manuel (2017) Design, implementation and evaluation of an authentic assessment experience in a pharmacy course: are students getting it? In Vela, M C V, Soria, J D, dl Ploza, E, & Blazquez, D (Eds.) Proceedings of the 3rd International Conference on Higher Education Advances, HEAd’17. Editorial Universitat Politecnica de Valencia, Spain, pp. 574-583.
  • Wong, Simon, Sefidaniforough, Ayda, Serrano Santos, Manuel, Nissen, Lisa, Steadman, Kathryn, Cichero, Julie, et al. (2017) The effectiveness of components of swallowing assessments for identifying people with swallowing difficulties: A systematic review for quantitative evidence (Conference Abstract). Research in Social and Administrative Pharmacy, 13(4), e34-e34.
  • Sefidaniforough, Ayda, Wong, Simon, Lau, Esther, Serrano Santos, Manuel, Kyle, Gregory, Steadman, Kathryn, et al. (2017) Nurses’ experiences of medication administration to people with swallowing difficulties in aged care facilities: a systematic review protocol. JBI Database of Systematic Reviews and Implementation Reports, 15(4), pp. 932-941.
  • Sefidaniforough, Ayda, Wong, Simon, Lau, Esther, Kyle, Gregory, Steadman, Kathryn, Cichero, Julie, et al. (2017) A systematic review of healthcare workers’ opinions and experiences of administering medicines to people with swallowing difficulties in aged-care facilities (Conference Abstract). Research in Social and Administrative Pharmacy, 13(4), e33-e34.

2016

  • Thompson, Wendy, Nissen, Lisa M., Lau, Esther, & Serrano Santos, Jose Manuel (2016) An international workshop that researched how a pharmacy curriculum may develop a commitment to lifelong learning. In APSA 2016, 2016-12-02 – 2016-12-05. (Unpublished)
  • Hawes, Ashleigh, Tran, Tina, Albuloushi, Asmaa, Parmar, Snehal, Ally, Bashir, & Serrano Santos, Jose Manuel (2016) Management of cardiovascular risk in clozapine patients: How can we optimise it? Research in Social and Administrative Pharmacy, 12(5), e40.
  • Wong, Simon, Lau, Esther, Tran, Angela, Phu, Poh, Patel, Khushboo, Patel, Pragnaben, et al. (2016) The role of community pharmacists on the assessment of swallowing difficulties of medications: Consumers’ perceptions. Research in Social and Administrative Pharmacy, 12(5), e40.
  • Serrano Santos, Manuel, Poland, Fiona, Wright, David, & Longmore, Timothy (2016) Medicines administration for residents with dysphagia in care homes: A small scale observational study to improve practice. International Journal of Pharmaceutics, 512(2), pp. 416-421.
  • Barajas Alonso, Elia, Lau, Esther, Nissen, Lisa, Mukherjee, Michelle, & Serrano Santos, Manuel (2016) Teaching approaches in Health courses: A reflective study for curriculum redesign. Research in Social and Administrative Pharmacy, 12(5), e43.
  • Lau, Esther, Kyle, Gregory, Serrano Santos, Manuel, Nissen, Lisa, & Antwertinger, Yasmin (2016) Weekly Dose: new morning after pill makes it difficult to choose which to take. The Conversation, June, 2016. [Article]

2013

  • Serrano Santos, Jose Manuel, Longmore, Timothy, Poland, Fiona, & Wright, David J. (2013) Inappropriate formulation choices in the administration of medication to elderly patients with dysphagia in nursing homes. Dysphagia, 28, pp. 641-642.
  • King, Laura, Perry, Nadine, Serrano Santos, Jose Manuel, & Wright, David (2013) Medicines related dysphagia in primary care: The prevalence of and impact on community pharmacists. In Royal Pharmaceutical Society (RPS) Annual Conference, 2013-09-08 – 2013-09-09.
  • Serrano Santos, Jose Manuel, Wright, David, & Poland, Fiona (2013) Nurses’ views on the implementation of Individualised Medication Administration Guides in patients with dysphagia in care homes. In Royal Pharmaceutical Society (RPS) Annual Conference, 2013-09-08 – 2013-09-09.
  • Serrano Santos, JM, Wright, David J., & Poland, Fiona (2013) Nurses’ views on the implementation of Individualised Medication Administration Guides in patients with dysphagia in care homes. International Journal of Pharmacy Practice, 21(Suppl 2), pp. 67-68.

2012

  • Serrano Santos, Jose Manuel, Kelly, Jennifer, Wood, John, Holland, Richard, Sach, Tracy, & Wright, David J. (2012) Implementation of individualised medication administration guides for patients with dysphagia: Results from a pilot controlled trial. In Health Services Research & Pharmacy Practice Conference, 2012-04-23 – 2012-04-24.
  • Serrano Santos, Jose Manuel, Poland, Fiona, Kelly, Jennifer, & Wright, David (2012) Drug administration guides in dysphagia. Nursing Times, 108(21), pp. 15-17.
  • Serrano Santos, Jose Manuel & Cichero, Julie (2012) Inability to swallow tablets is common and cause for concern. Nursing Times, 108(48), p. 11, 2012. [Article]

Teaching and Coordination Responsibilities

As Assistant Dean, Manuel works closely with the college’s Dean and Campus Managers to ensure that the Brisbane and Online campuses are running smoothly from an academic perspective. The Assistant Dean commonly oversee a number of different departments or divisions, such as student engagement and progression, academic’s development, recruitment, etc.
The Assistant Dean influences the day-to-day operations of their campus and is also responsible for managing the performance of numerous staff members within the campus.

ORCID ID

https://orcid.org/0000-0002-9475-326X

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