Counselling Support and Social Work Services
At ACAP University College, you have access by self-referral to our free and confidential counselling support and social work services.
Student Wellbeing Lounge
The Student Wellbeing Lounge is designed to support your wellbeing throughout your studies and is available 24/7.
Within the lounge, you’ll find self-help tools covering a range of topics such as anxiety, stress, and depression. We encourage you to explore any topics that feel relevant to you and try out the suggested exercises.
You’ll also find practical information and support related to housing, food, finances, and more - resources designed to help you manage everyday challenges.
If you need to speak with someone, you can book a confidential appointment with a counsellor or social worker. Appointments are available via phone, Zoom, or on campus at selected locations.
You can access the Student Wellbeing Lounge through Moodle
COUNSELLING SUPPORT
FIRST AVAILABLE SESSION (via Zoom or phone)
Students requiring immediate counselling can utilise a Zoom or phone based session. Please use this link: ACAP Counsellors.
SPECIFIC COUNSELLOR or IN PERSON SESSION
Students requiring in person counselling on campus or to book a session with a specific ACAP counsellor please see the contacts below:
Dylan Przedworski – Adelaide campus
Kylie Krause – Online campus
Nell Campbell – Sydney campus
Book Session
Individual counselling support at ACAP is offered short-term. Enrolled students can access the service throughout their studies.
We understand that studying can be challenging, and your health and wellbeing are important to us. Our counsellors can provide advice, coping strategies and appropriate resources where needed for both personal and academic issues.
Our counsellors do not provide psychological assessments, mediation or support letters and counselling is only available to students currently in Australia.
SOCIAL WORK SERVICES
At ACAP you also have access to a free and confidential social work service, Our social worker is experienced and accredited with the Australian Association of Social Workers.
The social work service assists students to navigate and access information, advice, and support around a range of life challenges. Life challenges may include (but not limited to) health, welfare, legal, financial, accommodation and other challenges requiring Social Work support. The Social Worker may at times assist with referrals to external services and/or advocate on students’ behalf (when deemed appropriate) but does not provide support letters or advocacy for internal ACAP issues.
BOOK A SESSION WITH OUR SOCIAL WORKER – Christina Mossaad
24 HOUR CRISIS SERVICES
If you need urgent support, day or night, these services and hotlines are here to help. Some services offer online chats, apps and other resources.
EMERGENCY SERVICES
If you or someone you are with is in immediate danger, please call 000 or go to your nearest hospital emergency department.
Lifeline
Lifeline provides a free, 24-hour Crisis Support service in Australia. Call 13 11 14, text 0477 13 11 14 or visit lifeline.org.au to access online chat and other resources.
Beyond Blue
Beyond Blue provide support for those experiencing depression and anxiety, with 24/7 access to confidential telephone or online counselling with trained mental health professionals across Australia. Call 1300 22 46 36 or visit beyondblue.org.au.
Kids Helpline
Kids Helpline provide confidential 24/7 online and phone counselling service for young people aged 5 to 25. Qualified counsellors at Kids Helpline are available via WebChat, phone or email anytime and for any reason. Call 1800 551 800 or visit kidshelpline.com.au.
Suicide Call Back Service
Suicide Call Back Service is a nationwide service that provides professional 24/7 telephone and online counselling to people who are affected by suicide. Call 1300 659 467 or visit suicidecallbackservice.org.au.
1800Respect
1800Respect is a 24 hour support service providing information, confidential counselling and additional support to those impacted by sexual assault, domestic or family violence and abuse. Call 1800 737 732 or visit 1800respect.org.au.
MensLine
MensLine Australia supports men with emotional health and relationship concerns by providing 24/7 telephone and online counselling with professional counsellors. Call 1300 78 99 78 or visit mensline.org.au.
13 YARN
13 Yarn provide crisis support services to Aboriginal and Torres Strait Islander people. Call 13 92 76 or visit 13yarn.org.au.
QLife
QLife provides anonymous and free peer support and referral for people in Australia wanting to talk about sexuality, identity, gender, bodies, feelings or relationships. Call 1800 184 527 or visit qlife.org.au to access online chat and other resources.
SOCIAL WORK-RELATED SERVICES
Ask Izzy
askizzy.org.au
Link to over 400, 000 support services including food, housing, financial and health support.
Services Australia: Homelessness
servicesaustralia.gov.au
List of state based homelessness services
The Salvation Army
salvationarmy.org.au
Provides financial assistance, housing support, assistance finding employment, homelessness support services
Centrelink – Payment and Service Finder
Payment and Service Finder – Services Australia (centrelink.gov.au)
Financial support available to eligible domestic students
Financial Counselling (National Debt Helpline)
ndh.org.au
Service providing free financial counselling
My Community Directory
mycommunitydirectory.com.au
This national website can connect you to local community services that provide a range of supports including (but not limited to) crisis & emergency services, health services, legal support and accommodation services.