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Celebrating diversity
At the ACAP Clinic, we celebrate, value, and include people of all backgrounds, genders, sexualities, cultures, bodies, and abilities. We provide individual services and groups that are delivered specifically for LGBTQIA+ Communities by student practitioners with lived experience or demonstrated allyship and competence in LGBTQIA+ work.
The ACAP Clinic is also an HWEI service provider, recognised by Pride in Health + Wellbeing Australia.
Welcome
The ACAP Clinic offers a range of psychology, counselling and social work services to the community free of charge.
In addition to our telehealth services delivered in regional, remote and outer metropolitan areas, we have two onsite clinic locations. The Sydney ACAP Clinic is located in the Sydney CBD, across from Hyde Park and close to the Museum train station. The Melbourne ACAP Clinic is located in the Melbourne CBD, in Bourke St Melbourne, close to Bourke Street Mall tram stop. We also provide face to face services on site at a range of other ACAP locations which can include Perth, Adelaide, Brisbane and Byron Bay, depending upon availability.
Our services are informed by current research and adhere to ethical and professional standards to ensure quality services.
Psychology clinic services are staffed by provisionally registered psychologists or registered psychologists who have completed their undergraduate training in psychology. All provisionally and fully registered psychologists in the clinic are supervised by qualified and experienced endorsed psychologists. Counselling and Social Work services are staffed by students in their final stage of studying a Bachelor, Masters degree or Post Graduate Diploma (counselling only) in social work or counselling. All students working in the ACAP Clinic are closely supervised by qualified and experienced senior practitioners in social work, counselling, psychotherapy or psychology. In addition to individual, group and peer-based supervision, duty supervision is provided by a senior clinic manager at all times, that students are working with clients.
Video recording and clinical supervision are standard practices in the ACAP Clinic and are conducted with the clients’ knowledge and consent.
For ACAP students wishing to access psychology or counselling services, please visit Student Counselling Support.
Please note: We are not a walk-in clinic and not equipped for crises or emergency care. Referrals should be made by email ([email protected]) or web contact form.
Our Services
The ACAP Clinic is committed to providing evidence-based assessments, treatment and intervention for the community free of charge. There is no time limit placed on service delivery (session limit) and Medicare/GP referral is not required. In addition to the broader community, our ACAP Clinic welcome international students, asylum seekers and refugees. We have student practitioners who can offer bi-lingual services in a range of community languages.
Services we offer are listed below:
- International Student Wellbeing Group
- Individual counselling, therapy, and casework for adults
- Individual counselling, therapy and casework for children and young people
- Psychometric assessments for adults around a limited range of concerns
- Psychometric assessments for children & adolescents around a limited range of concerns
Group therapy helps individuals develop communication and socialisation skills
Group Therapy Programs
Mindfulness-based Skills Group
Mindfulness is an evidence-based approach that incorporates aspects of Eastern philosophy and Western psychology.
Building Self-compassion Group
The group will help you be less critical and instead guide you on the journey of being kinder to yourself.
Managing Your Social Anxiety Group
Participants will be provided with psychoeducation on social anxiety, to develop cognitive and behavioural skills.
Managing Your Social Anxiety Group for Adolescents
Participants will engage in an individual assessment prior to starting the group to ensure treatment is matched to needs
COMPASSION BASED GROUP FOR CARERS
Participants can build skills and connections, and learn more about how to be self-compassionate when caring for others.
EMOTIONAL REGULATION AND DISTRESS TOLERANCE FOR ADULTS
Helping people to understand their experience of distress and how to use compassion to respond to difficult experiences.
EMOTIONAL REGULATION AND DISTRESS TOLERANCE FOR YOUNG PEOPLE
Explore how to think mindfully, and build skills in how to survive and overcome stress or anxiety inducing experiences.
COOL KIDS
A groupwork program for families where there is a child aged 9-11 who is experiencing significant anxiety.
DOMESTIC AND FAMILY VIOLENCE MUTUAL SELF HELP SUPPORT GROUP
A trauma informed group utilising a self-help model, open to women who have experienced family or domestic violence.
ART FOR HAPPINESS: CHILDREN
The group uses creative forms and methods to benefit those who wish to engage in art-making and connect with others.
ART FOR HAPPINESS: ADULTS
A group which uses creative expression to provide a safe and therapeutic experience for adults of all ages.
ART FOR HAPPINESS: OLDER ADULTS & SENIORS
Creative psychoeducational group program, delivered in the community or in partnership with services for older people.
INTERNATIONAL STUDENTS WELLBEING GROUP
A support group for all International students; aimed at building connections; practicing mindfulness and sharing.
STRENGTHENING REFUGEE FAMILIES
A community workshop, focusing on recognising resilience and strength in refugee and recently arrived families.
LATE BLOOMERS GROUP
A 90-minute workshop which supports LGBTQIA+ community members who have come out later in life.
Make an enquiry and we’ll be in touch
About the ACAP Clinic
ACAP University College has been educating counsellors, social workers and psychologists for over 30 years. Our Discipline of Psychological Sciences was established in 2009, and three years later, the ACAP Clinic was established.
ACAP offers psychology qualifications recognised by the Australian Psychology Accreditation Council and the Psychology Board of Australia, including the Master of Professional Psychology and the Master of Psychology (Clinical).
Students of these programs are registered and provisionally registered psychologists completing postgraduate qualifications in Psychology. They staff the Sydney ACAP Clinic under qualified and experienced senior psychologists.
ACAP also offers qualifications in social work which are recognised by the Australian Association of Social Workers (Bachelor and Master of Social Work) as well as counselling qualifications recognised by the Australian Counselling Association and the Psychotherapy and Counselling Federation of Australia (Bachelor; Master and Post Graduate Diploma).
Students of counselling and social work staff our ACAP Clinic under the supervision of experienced senior professionals in their fields.
Feedback and Complaints
If you have any concerns about the services you are receiving at the ACAP Clinic, please discuss these first with your Provisional Psychologist, Psychologist, student Counsellor or student Social Worker
If this is not possible, or if your concerns are not resolved to your satisfaction, please contact the ACAP Clinics Director at [email protected] and/or (02) 8236 8053.
YOU MAY ALSO LODGE A COMPLAINT WITH:
- Australian Health Practitioner Regulation Agency, GPO 9958, Sydney, NSW, or Phone: 1300 419 495
- Psychology Council of NSW, Locked Bag 20, Haymarket NSW 1238 or Phone: 1300 197 177 / PO Box 38, Flinders Lane Post Office, Melbourne, Victoria 8009 or Phone: 1800 333 497
FOR OUR SOCIAL WORK SERVICE, YOU MAY LODGE A COMPLAINT WITH:
Australian Association of Social Workers, Level 7, 14-20 Blackwood St NORTH MELBOURNE 3051 Or Phone: 03 9320 1000
FOR OUR COUNSELLING SERVICE, YOU MAY LODGE A COMPLAINT WITH:
The Psychotherapy and Counselling Federation of Australia, 333 Drummond St, Carlton Victoria 3053 or Phone 03 9046 2270