Support Services

If you have questions or need help with your studies, we are here for you
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From the Student Engagement Team

At ACAP we understand the importance of providing you with support throughout your studies. Our dedicated Student Engagement Team at each campus will support you throughout your time at ACAP. Whilst a student’s current educator is the recommended contact for all academic questions, the Student Engagement Team is the key point of contact when needing assistance with any administrative questions.

Learning hub

Welcome to the Learning Hub, your academic companion on your education journey! Explore a wealth of online resources available round the clock, personalised webinars, and friendly advisors who are here to support you. As well as student learning support and library resources you’ll be familiar with, you’ll find a host more, so whether you're looking to enhance your study skills, navigate learning materials, or manage your studies alongside health conditions, disabilities, or caregiving duties, we're here to lend a helping hand. Join our welcoming community and embark on a successful academic path.

Get equipped for Counselling

Counselling Support and Social Work Services

ACAP counsellors provide free, confidential and short-term counselling to students which can be accessed by self-referral throughout their studies. Support may include development of coping strategies or provision of appropriate resources for study or personal related issues.

Our social worker will provide support related to issues such as health, welfare, legal, financial, accommodation. Sessions are available via Zoom, phone or in person.

Student Helpdesk

IT Helpdesk

Need IT assistance? ACAP students and staff can rest assured with expert support from the IT team. Browse the How To Guides for common troubleshooting queries relating to the Student Portal, Assessments and other online resources.

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