Support Services

If you have questions or need help with your studies, we are here for you

From the Student Engagement Team

At ACAP we understand the importance of providing you with support throughout your studies. Our dedicated Student Engagement Team at each campus will support you throughout your time at ACAP. Whilst a student’s current educator is the recommended contact for all academic questions, the Student Engagement Team is the key point of contact when needing assistance with any administrative questions.

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Student Learning Support

The Student Learning Support (SLS) team provides a variety of services and resources to help ACAP students develop academic skills that support academic success.

AccessAbility Disability Service

AccessAbility provides the services that ACAP students with a disability need to have an equal opportunity to successfully complete their studies. Some of the provisions AccessAbility provides include:

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    Note takers and coaches
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    Exam support and flexibility with assignment deadlines
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    Physical supports around campus
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    One-on-one advocacy and case management support
Woman reaching for book in library


The ACAP Library is a fundamental resource for the ACAP community. Students can access eTextbooks and databases to assist with studying, as well as online tutorials, resources and more. A helpful online Live Chat function with a real librarian is also available via the Library home page.

IT Helpdesk

Need IT assistance? ACAP students and staff can rest assured with expert support from the IT team. Browse the How To Guides for common troubleshooting queries relating to the Student Portal, Assessments and other online resources.

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